Mobikwik — Refund not made for transaction failure | |||||
I tried to book a bus ticket through in.via.com and while paying money through Mobikwik by Net banking, i faced a transaction failure of Rs.532 on January 20, 2017...Attached the transaction details with the screenshot... I created a ticket#5831896 with necessary details through the Mobikwik app, they acknowledged me that they would refund within 15 days(Attached the scrrenshots of them)..After that i didn't get any support from them..Also i COULDN'T CREATE another ticket for this issue.. Please help me get the REFUND of money back to my bank account as soon as possible.. Was this information helpful? | |||||
|
Mobikwik customer support has been notified about the posted complaint. | |||||
 1 Comment | |||||
Comments
Hello my side transfer the wallet to bank 1000rs but no bank show many time customar care and many complain but no response
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
12%
Complaints
7120
Pending
0
Resolved
857
View all 7120 Mobikwik reviews & complaints
+91 93 1392 5342 [Customer Care]
+91 94 6644 6644 [Customer Care]
2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
View all Mobikwik contact information