[Resolved] Mobikwik — Refund of 25000 has been stuck but Customer service non responding and poor payment gateway.

rajivjindal.noida

from Noida, Uttar Pradesh

Apr 2, 2022

Address:

Transferred ₹25000 CC payment from my axis bank through mobikwik payment gateway tried 2 times on 31-03-22 but failed and one time amount refunded/credited in my bank but 2nd time failed msg rcvd but amount not refunded/updated in my bank account as on today (2nd April 22)
Calling at mobikwik support number but not responding. Opened ticket also but no response/resolution from any person from mobikwik. This company was doing very well previously but from 2-3 months it’s performance is so poor and harassing.

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Aug 18, 2022

Complaint marked as Resolved

Amount updated in my account.

Mobikwik customer support has been notified about the posted complaint.

Apr 03, 2022

Updated by rajivjindal.noida Getting fake fraudulent call through someone named Rahul Sharma mobile no, +[protected] introduced himself as customer support from mobikwik. Asking for OTP rcvd from mobikwik sms to resolve the issue. Bastard abused me when I ignored to give OTP to him to excess my mobikwik account. Already complained in police by providing number from which call rcvd.

Aug 18, 2022

Updated by rajivjindal.noida Issue resolved.