Mobikwik — Refund on bank account

Address:

H 26 OLD QUARTER NO. 39, NEAR JHULELAL TEMPLE

I have registered no. As [protected] on mobiwik.
Sir on 14 July we have paid electricity bill of amount 5628.
Amount is deducted from bank and wallet but didnot reflect in merchant transaction.
Please refund my amount in my bank as soon as possible