Mobikwik — refund transfer amount to my mobikwik wallet

Dear sir, i have transferred amount rs 1000 to wrong mobile number in my mobikwik wallet due to mistake.

So, please refund this amount.

Order no :- 571f59a61124c dated 27/07/2018

Also, i had registered complaint at https://www.mobikwik.com/help, but still didn't get any response.
So kindly help me for refunding my money.
Thank you...
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I recharge my mobile [protected] bsnl with 429 rs...balnce deduct from my mobikwik account but recharge was not done.
After that I recharge same no with 349 rs
Again balance deduct but recharge not done...

I can't understand why was my account disabled. I will take this to social media if this is not resolved at the earliest. I raised an alarm of fraud transaction on 21st post this my account has been disabled.

This also has a balance of 101.

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