Mobikwik — Regarding deduct double payment

Address:Banda, Uttar Pradesh
Website:www.mobikwik.com/help/ticket

All customer care nos are wrong.Customers are irritated when there is no response.
9
Search by Ticket Number or Keyword
Sir. My double recharge on the same no., kindly return one time payment Rs 303 in my wallet. Plz find detail Recharge/Bill payment for [protected] Transaction Id: RJ[protected] Recharge/Bill payment for [protected] Transaction Id: RJ[protected] WBR Ashish Kumar
31 Mar, 20175:38 PM Ticket #6233503 Recharge/Bills
Was this information helpful?
No (0)
Yes (0)
Mobikwik customer support has been notified about the posted complaint.
Apr 03, 2017
prashantmehta006's response
My mobikwik mobile no is [protected]
Email- [protected]@gmail.com
Complaint comments 

Comments

I m added 1000rs in wallet but not show in and balance deducted to my bank account on 31 march 2017. Complaint many time not respond any time . Pls help me and return my balance in my account .

prashantmehta006's reply, Apr 3, 2017
My problm is not solved pls check again and solved it
Sir, I added the money through card and money was debited in my bank account, but not added to wallet.. Since 31/03/2017.i had given complaint but no response.. Ticket#6244966,

During recharge my money got deducted twice. And customer care no. is showing "does not exist".

I made payment of Rs 359. from mobikwik site. It is recharge for unlimited calls & 1 GB net daily. But my money got deducted twice.

Date of recharge- 31/03/2017

Please solve the problem thnx.
Customer care call but problm is not solved she asked my card number and cvv number. I m not provide because I think she cheat me. So ple enquiry and solve my problem . I m given u a number of customer care [protected]. She talking very rudly check recording .

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mobikwik
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    7122
    Pending
    0
    Resolved
    858
    Mobikwik Phone
    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
    Mobikwik Address
    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
    View all Mobikwik contact information