Mobikwik — regarding talktime not credited for 3 transactions even after successful recharge message

Address:	411033
Website:	www.mobikwik.com

Dear sir,
I had done prepaid recharge on 31 july 2017 for following transactions:
1. Idea [protected] - rs 70/- (Talk time) transaction id :en[protected]
2. Idea [protected] - rs 98/- (Data pack) transaction id :en[protected]
3. Airtel [protected] - rs 50/- (Talk time) transaction id :en[protected]

For all above three transaction message received is recharge successful and amount has been deducted from debit card. But the amount is not reflecting in mobile balance i. E talk time has not been credited to respective mobile.
Kindly either refund my amount or recharge the mobile with the talktime.

I am also attaching transaction statement and bank debit card transaction history.

Please resolve the issue asap.