[Resolved] Mobikwik — Reversal of loan amount which have not used

Rilju

from Daman, Daman and Diu

Dec 9, 2021

Address:

Gurugram

Dear Sir / Madam,

On March'2021 i have applied for a booster loan unknowingly, The loan which I applied for was to pay my family medical expenses. I'm Really sorry that at that critical condition when my parents were at ICU I didn't have time to read the terms & conditions because I was not in that stage .
Moreover to this my main motive was to pay for Oxygen cylinder & medicine bills at that moment, I do not want to buy anything from any merchandiser nor local market which this loan was credited for to my mobikwik account.

I have wrote 40-50mails to Mobikwik customer care tram to take back the money which i haven't used but no response from them .

I request you to kindly support me in releasing this issue from my account .
It will be grateful & helpful if you consider my application & resolve this matter at the earliest .

Regards .

Rilju

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Apr 12, 2022

Complaint marked as Resolved

Dear Sir, Immediate urgent attention is required . My money has been deducted from my account even though the payment has already been made after raising the complaint. Almost 8000 rs has been deducted from my account & I need this money urgently. The Loan is cleared but still my account is debited with 2954 Rs every month & there is no such response from MOBIKWIK TEAM after several mails sent to them. I request you to kindly treat this on a priority basis . Still getting abusive & threatening calls from the Mobikwik Customer Service team. I have saved the Audio Clip. I have already raised my complaint to MOBIKWIK ticket No - 24112255 on 04.03.2022, but still no response or call back from Mobikwik Team, Please resolve & relieve me from this problem . I request you to kindly consider this on top priority & relieve me from this situation . Hope you will understand my concern & will help me in getting out of this asap . Thanks in advance . Regards, Rilju Mathew 9978143158

Mobikwik customer support has been notified about the posted complaint.