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Mobikwik — super cash uses

I had rs 355 balance in super cash balance. Today l have purchased a railway ticket. According to your rule rs 35.50 is not deducted from my super cash balance. Lt happened 3 times. Super cash is added but not used at all. Thus super cash will be meaningless for me. Again its not easy to contact the care centre, everything looks like fraud, pleae solve the problem
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Comments

Added money to the wallet . but the amount has been deducted from my account but .the amount is not credited in my mobikwik wallet plz help me out with this problem amount has rs.400 transaction number is
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My MobiKwik wallet is locked. Still problem is not solved .only 1 customer support no. They have not attend calls.many times I complaint detail query submit but still not unlock my account. Please help. Email - [protected]@gmail.com

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