Mobikwik — Suspicious transaction from my mobikwik Zip Balance

Address:

[email protected]

I got a fraud call from Mobikwik customer care number and said that there is a suspicious transaction from my Mobikwik wallet and to cancel the transaction they asked me to enter the OTP. and as soon as I entered the OTP, the amount of Rs 56999 was debited from the Mobikwik Zip balance.

After 5 mins of that incident I called back to their customer care and explained about the whole incident and then they have asked me to registered a complaint on cyber crime website and then send email to [protected]@mobikwik.com with the transaction screenshot along with the acknowledgement that I have received from Cyber crime team, I have done all the steps, But still no action has been taken from the Mobikwik team.
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