Mobikwik Systems Private Ltd. — please return my debit amount | |
Dear Sir, I has been add amount 2412/= on dated 12/01/2014 for recharge my DTHTV-ID NO.[protected] in my Mobikwik a/c.That amount debit(transfer) my SBI A/C detail as to transfer INB CCovenue bills CCABA2RCQ5071GP8443642 transfer to [protected], AVENUES India Private. But your reply through mail that transaction has been fladded. Detail in below------ I request you please return my debit amount . Dear [protected]@gmail.com, Your payment transaction did not go through successfully. It has been flagged by our risk team. Please note the details Transaction Type Credit to Wallet Transaction ID [protected] Transaction Date Sun Jan 12 09:53:18 IST 2014 Transaction Amount 2412 Wallet Balance 108 Wallet Type Closed Reason for Flagging Payment Flagged By Payment Gateway Please Read: This payment will be credited to your wallet after we have verified the method of payment. If you have any questions about this payment please file a ticket in the help section. Was this information helpful? | |
 1 Comment | |
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
12%
Complaints
7120
Pending
0
Resolved
857
View all 7120 Mobikwik reviews & complaints
+91 93 1392 5342 [Customer Care]
+91 94 6644 6644 [Customer Care]
2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
View all Mobikwik contact information
Namaste!
Thank you for bringing this matter o[censored]nsuccessful payment to our attention.
This was caused because of the unexpected connectivity issue between Bank and MobiKwik. To rectify the error, I have checked the status with the Payment Gateway and they have shared the feedback that the order was actually successful.
I have added the amount to your MobiKwik wallet so that you can enjoy our services. I am sharing a summary of the update.
Transaction details:
[protected] 2412.0 [protected]:04:38.0 PAYMENTSUCCESSMANUAL
You will also receive another email with the complete details of this payment update.
I take pride in serving our valued customers.
With You,
Your Happiness Officer
Mobikwik.com
http://about.me/mobikwikpals: