Mobikwik — Transaction failed but amount debited from Mobikwik wallet, Not refunded yet

Address:Unit No. 102, 1st Floor, Block-B, Pegasus One, Golf Course Road, Sector-53, Gurugram, Haryana-122003

On 5th August 2022 I added money to my Mobikwik wallet it was Rs. 1750.

Total balance in wallet is now Rs. 1751.21.

Now I made a payment of about Rs. 1750 which FAILED but the amount got debited from my Mobikwik wallet as the balance the Mobikwik wallet is showing is Rs. 1.21.

Now where did my money go it didnt go to the merchant but it did get debited from my wallet.

If you see the Mobikwik transaction history it shows + 1750 means that 1750 is added to wallet but the wallet is showing 1.21 but there is no transaction history that money got debited.

So the money is just gone from my wallet with no history.

Give me my money back Mobikwik.
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