Mobikwik — transaction failed but amount deducted form bank a/c

Address:

842004

Sir,
This is suraj kumar
Paying my electricity bill with mobikwik
My trasection will be failed but amount deducted form bank accont.
I am not able to contact mobikwik with customer service.
Such a worst experiance with mobikwik customer care services
Amount:- 1823
Txn ref id:- mk[protected]
Debit card:- 6075 32* * 1880
Date :- 9 march 2018
Time :- 07:05pm
Mobikwik wallet no:- [protected]