Mobikwik — transaction failed but amount not credited to bank a/c (mk[protected])

Amrito Paul

from Kolkata, West Bengal

Address:	700048
Website:	www.mobikwik.com

I am very much disappointed regarding mobikwik service. I did a transaction of bill payment amounting of rs - 900/- on 23rd nov 2018. My transaction ref id was "mk[protected]" due to some technical issue transaction was failed and get revert from mobikwik that refund money will reflected in my bank a/c with in 7-10 days.
But still it has not reflected in my bank a/c. I had already raised a complain to mobikwik help desk with ticket no "9900572" on dated 5th dec 2018.. But still i have not received any positive feedback from mobikwik side..
So requested to you please resolved the issue and get back the money into my account..

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Mobikwik customer support has been notified about the posted complaint.

Dec 16, 2018

Updated by Amrito Paul Also Customer care no not working properly ( [protected]), 3 time mail bounced ([protected]@mobikwik.com)

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Comments

varshasweety1

from Mysore, Karnataka

Hi, I have made fund transfer from wallet to Bank on 01.10.2018 and amount was debited from wallet but didnt credited to source account and i have raise the complaint to both.

mobikwik ticket: 9850978

varshasweety1's reply, Nov 30, 2018

not at all responding worst mobikwik