Mobikwik — Transaction failed n dont know where the money is neither in wallet nor with merchant

Address:Gurgaon, Haryana

Rs 180 got deducted from wallet while subscribing ALTBALAJI. But transaction failed n even after 7 days money didn't return to its wallet. Rs 180 got deducted from wallet while subscribing ALTBALAJI. But transaction failed n even after 7 days money didn't return to its wallet.i even use the help but no contact ni is given and while posting a complaint it always shows invalid user. Snapshit of invoice is attached
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I have deposit Rs11000 on 25 th april 2017 at icici bank mumbai reference id 54c426de435df, transaction id m3385656, tickit no -#6497205, mobile no-[protected] but still havnt get wallet update, i have make so many complaint but there is no responce from mobikwik, so kindly request either update wallet or refund my amount .

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