[Resolved]  Mobikwik — transaction got failed but money has deducted

Address:D276 hudacolony near chandanagar railway station, Hyderabad, Telangana, 500050

My transaction got failed but amount has deducted from my mobikwik wallet but still I have not received refund already 15 days completed and 14 the date 1000 rupees and 18 the date 5000 rupees and already raised the complaint to Phonepay but they told pls raise complaint to mobikwik.what I will do my money has pending no solved any one.please dolved
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May 30, 2019
Complaint marked as Resolved 
8185950326
Mobikwik customer support has been notified about the posted complaint.
May 29, 2019
Updated by Jadubisoi
Screen shot attached both transaction

Complaint comments 

Comments

Wallet debit 2376 not shown in history.
Kindly credit without delay

Mera mobikwik sicuirty pin block ho chuka h use kholna h please sar
Md Nasrulla H's reply, May 31, 2019
Sicuirty pin block ho chuka h use kholna h please sar

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