Mobikwik — transfer unsuccessful

Address:	421003
Website:	www.mobikwik.com

Pls note my
Loan Account Number with Provider LXW-M[protected]

i haverecd the amount in mobikwik on
Nov 21, 2018 12:39AM

Loan Credited

Transaction Id:[protected]
Received :₹ 19, 825

also note thati have transferred to my bank account from my wallet
Nov 21, 2018 6:50AM

Bank transfer to VISHNUDAS HARIDAS JA[protected]

Transaction Id: 57b228dc0869b
Paid :₹ 19, 824.81

but pls note i have not recd the amount in my bank account yet

amount is deducted from my wallet but not credited in my wallet

and the mobikwik executives did not replying me proper answer

they have given me one RRN number but i checked with my bank

but amount not recd so u pls tell them pls credit the same in my bank account in my wallet

also the wallet transaction invoice error shows no invoice data found

so u pls check and revert

pls find attached screen shot of my bank statement and my mobikwik wallet