[Resolved]  Mobikwik — Unable to cancel the bus ticket - mobikwik website issue

Address:600042
Website:www.mobikwik.com

I have booked a busticket (Ticket pnr: 623d3jsq, operator pnr: 623d3jsq) from mobikwik website. Now i want to cancel, but unable to cancel, website shows message as "oops something went wrong".

I raised my concern with support and raised a ticket id #6569583 at may 25 - 12:28 pm. It been more than 2.30hrs, no one respond to that issue.

If i get the ticket cancel with in 7:45pm today, i can get 90% of the amount of ticket. But mobikwik is not supporting..

Please help me to get the ticket cancel on time and get the 90% of the ticket amount to be refund.

Attached the mobikwik website error message. Please do the needful.

Thanks,
Edwin
+91 [protected]
+2 photos
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May 25, 2017
Complaint marked as Resolved 
Mobikwik canceled the bus ticket and initiated the refund process. Thanks everyone, who helps me on this.
Mobikwik customer support has been notified about the posted complaint.
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