Mobikwik — unable to transfer mobikwik wallet amount

Unable to transfer Mobikwik wallet amount Or make payment via mobikwik wallet amount. There is no way that i can even reach out to customer care executive also. Website and app is also not responding properly. This is the worst experience of my lifetime. I was able to add money to Mobikwik wallet but not able to use my money from wallet. My money is stuck and i want it back in my bank account asap. This is the most hopeless experience i’ve ever had. I am disgusted to the core by the company.