Mobikwik — Unauthorised Debit Card Charges

Address:

Kolkata, West Bengal

Received a call from [protected] on the 8th of July 2015 saying he is calling from State Bank of India. The caller spoke in Hindi and said that my SBI ATM / Debit card will expire and told they would help me to renew the same. Thereafter, they took my card number and asked me to share the passwords that I received through SMS. I am over 70 years old and suffer from severe arthritis and my husband is an acute heart patient. Considering it will be helpful for us to get it done over the phone I co-operated with them. Immediately afterwards (the same day) my card was used for the following transaction : ********************************************************************** Date : 8.7.2015 Particulars : POS[protected] Merchant : www.mobikwik.com Amount : Rs9999/- ************************************************************************* Thanks & Regards, Manjusree Chatterjee Kolkata, West bengal