Mobikwik — unauthorized fraud txn from my mobikwik wallet money

 
2 Reviews
 mukul2530 on Feb 11, 2019
Please find the details of fraudulent txn below:

Amt - ₹1926
Txn date - feb 8, 2019
Time - 2:44am
Mobile - [protected]

Money was debited from mobikwik wallet only not from debit card. Otp came to my phone at 11:09pm on 7th feb2019 which i never shared with anyone. This was bug from mobikwik, how could anyone login without getting to know otp. I have also sent the mail to fraudalerts@mobikwik.com, but no response.

Complaint Status


[Feb 11, 2019] Mobikwik customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

I purchased Gold for Rs.7000/- two days before and now I am unable to sell the gold. Please help to resolve this issue.

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    Customer satisfaction rating
    7%
    Complaints
    3474
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    Resolved
    232
    phone
    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
    location
    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
    Mobikwik - unauthorized fraud txn from my mobikwik wallet money