Mobikwik — unauthorized transaction to purchase gift card from my wallet

Address:Bangalore Urban, Karnataka, 562125

A transaction happened on my wallet on Jan 27, 2020 at 9:57 PM IST stating "Purachsed Giftcard". It is not clear which giftcards were purchased. The transaction amount is INR 3621. Who did that transaction and how that happened? It seems someone fraudulently took away money from my wallet. Kindly investigate and get my money back.

I filed the complaint on Jan 27 on Mobikwik customer care as well. Today, when I tried to login and check the update I got the message that User is locked. There is something serious and fishy.
Was this information helpful?
No (0)
Yes (0)
Mobikwik customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mobikwik
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    7119
    Pending
    0
    Resolved
    857
    Mobikwik Phone
    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
    Mobikwik Address
    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
    View all Mobikwik contact information