Mobikwik — unblocking o[censored]ser

Address:New Delhi, Delhi
Website:www.mobikwik.com

My mobikwik user is disabled since 2 months and i am trying to contact them from last one and a half months the consumer care portal people (Amit, vinit and sanju) are just giving a single response every time that "this issue is not under us and kindly contact the validation team" but this validation team has not yet responded me for any consultancy. They just asked me the documents which i had forwarded them the same time and they told me that i'll get a call back from validation team after verification, but instead i had contacted them more them 50 times but the validation team is not yet in the scenario, neither this team has any contact no. We only can contact them through email, this has been a headache to me, my money is also blocked there please help me regarding this issue, i am just tired of hearing the same things every time, they are such unprofessional people, their license should be blocked, not only me but many people are facing the same issue by the company.
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I have recharged with 399 Jio .I didn't get 100 rupees cash back.its not fare.my transaction id RJ[protected].

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    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
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    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
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