Mobikwik — unnecessary cash recovery without any notification

Address:Sundargarh, Odisha, 769016
Website:Mobikwik

I had made an trasanction of ₹770 in which i jave added 770 in my wallet but instead of adding 770, mobikwik deducted my entire amount and after enquiring about yhe same they are saying that they have recovered some amoung for a transaction done on 04/10/2016.
I didnt remember any such type of transaction and also i have doubt that they have tempered the transaction history.
If there was any such type of fees to be recovered from my account then they should have informed me about the same via sms or email. But they have not informed me till date about any such charge that too about a transaction which was made before one and half year.

Mobikwik is a cheater and fraud
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I have transferred money from my mobikwik wallet to my bank account but amount deducted from wallet but not credited to my bank account and I didn't get any information about transactionfails and i am not unaware that whether I will get back my money or not worst app and customer service

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    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
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