Mobikwik — upi transaction done but not received by end user

Matla Nihal

from Hyderabad, Telangana

Address:

5000026

Hi my name is nihal i have done upi transaction from mobikwik the money has been transferred from sender but hasn't been received by the recivier end i request to please give me explaination.
Name : nihal m r
Money transaction id: #[protected]
The money got deducted from sender account and is not ben reflection on the account statement.
But not received by the receiver account
As there is urgent requirement of the money

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Mobikwik customer support has been notified about the posted complaint.

Sep 14, 2019

Updated by Matla Nihal Register mobile number is [protected]

User names vishal

Sep 17, 2019

Updated by Matla Nihal Hi,
It's been 2 days since no information from mobikwik people please let me know where exactly the problem is so that I can contact the correct person as the sender bank has confirmed that transaction has been successful but the receiver bank has notefied that they cannot see any transaction.