Mobikwik — User is Disabled and Wallet is also disabled

Its been a week my User ID is disabled i have to pay my Zip Bill By the 5th Nov but neither their helpline nor mail nor twitter team is responding thus i am unable to pay the bill on the given date thus adding up the late fees

My Mobikwik wallet no - [protected]
email Id [protected]@gmail.com

Please solve this problem ASAP

Thank You
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