Mobikwik — wallet account blocked

Address:607002

When i login with my registered mobile no.[protected] the screen shows that "user is disabled" despite of entering valid otp.in my mobikwik wallet i have rs.120.00 credit balance. Kindlly return back my money. Since 7days i raised this issue by several times but there is no response from your side despite of providing related proofs. Let me know why mobikwik blocked my account?
Thanks
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