Mobikwik — wallet balance issue

Address:Pune, Maharashtra, 411008
Website:prabhanjanphar

Dear sir,
On 31 st jully i added 1000/- to my wallet through sbi and pos [protected] at zaak epayment then i book ticket from mobiwik but now i not getting history in app and i lost my money when i contacted mobiwik they reply there is no such transection across this account.
If i am giving proper transection detalis why these transection history and my money lost.
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