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Mobikwik — Wallet debit rs. 344.87/- but transaction unsuccessful and still not refunded

Address:Paschim Medinipur, West Bengal, 721101
Website:www.mobikwik.com

Dear Sir, On 11th DEC, 2015 i use my mobikwik Wallet for Book Ticket on IRCTC App. After successfully Payment Done a message show "throw new IRCTCWSException (H304, '54104900' is suspended/blacklisted. Booking not permitted.);!" on IRCTC App. I mailed them about this, even launch a Complain but they till didn't replied. My mobikwik Complain Ticket No. 3991420. Please refund my money to my Wallet.
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same thing happened with me.I had tried to book ticket through irctc twice and amount 2031 was debited twice from my wallet.however transaction was refused by irctc.the debited amount has not been refunded to my wallet.I have filed a request for refund vide ticket no 4038041, however there has been no response from mobikwik.their services are pathetic.moreover they are least concerned to even respond to any such complaint
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