Mobikwik — wallet money transfer to merchant without my knowledge

Address:

Samrat electronic, kalpandapam, Chennai

During my kyc verification procedure in mobikwik app rs 10000 was transferred to merchant wallet without my knowledge. When i contacted him, he is not answering properly and using abusive words. I went directly to the office but i couldn't find the office in the given location details. Think he is fraud. If he is fraud how can mobikwik company can have insecure transaction and fradulent activities in there app. So kindly take responsibility and resolve the issues within days.