Mobikwik — wallet to bank transfer is not taking place

Address:	Gurgaon, Haryana
Website:	www.mobikwik.com

I added rs. 20000 to my mobikwik wallet so that i could transfer it to bank account as it was sunday on 15 oct 2017 yesterday and the bank was closed.
But when i tried to transfer it to the beneficiary bank account the money didn't transfer and my money is stuck in the wallet.
After that i tried contacting the customer care services there was no response given on any of the no.
I am totally stressed up as my money is stuck in wallet and i cant do anythin.

Please help me in this!