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Mobikwik — Wallet transaction failed but amount not refund yet now

I have transferred amount of 4800 from my mobikwik wallet to bank account on 1 December 2020 but transaction failed on same day and my amount not refund in my wallet yet now. I have tried to connect with mobikwik team so many times but I am unable to connect with mobikwik team. So please check and resolve the issue.

Regards
Shubham verma
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Mobikwik customer support has been notified about the posted complaint.
Dec 09, 2020
Updated by shubh04 Still not received any call from mobikwik customer support team..
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