Mobikwik — wallet transfer issue

Address:Chennai, Tamil Nadu, 600088

I couldn’t able to transfer my money from mobikwik wallet to my bank account s also raised compliant but no reply at all. Very worst customer services and looting people’s hard earned money.
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I transfer amount to my account, i added money from credit card it got detected from credit card but did get transfer to my account, and there is no balance in wallet to
DATE :1 dec 2019
mobile number [protected]
mirza aamir's reply, Dec 2, 2019
I transfer amount to my account, i added money from credit card it got detected from credit card but did not get transfer to my account, and there is no balance in wallet to
DATE :1 dec 2019
mobile number 9700140226
I have already added money to account but not able to transfer to bank because of no kyc. But not able to update aadhar

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