Mobikwik — Wazirx gateway - amount not arrive INR 15000/-

alfydavy

Jun 8, 2021

Address:

wazirx

Hi just sent 15000/- using wazix to deposit money using mobiqwik gateway,
money debited from bank account but money not come into wazirx; I did a follow on transaction for the same amount and that arrived, but the previous amount has not arrived ;
Pls help

Was this information helpful?

No (0)

Yes (0)

Mobikwik customer support has been notified about the posted complaint.

Related Mobikwik reviews

View all 7120 Mobikwik Reviews

Comments

alfydavy

Jun 8, 2021

I hve just sent another transaction for 10000/- and the payment is gone through from my bank, but the page transferring me back to wazirx from mobiqwik is just spinning blank and neither my wazirx account is updated with the 10k amount.
Now I have 15k + 10 k in limbo on the payment bridge and my trades are seriously affected .
Can you restore my payments to wazirx account .
This kind of lapses are seriously unacceptable.
I am attaching the screen shot of the both the pages one of mobiqwik page that should transition to wazirx and the other my wazirx account snapshot, where no amounts are reflecting 15k + 10 k 2 transactions