Mobikwik — wrong transaction type

Address:	560043
Website:	www.mobikwik.com

Dear sir, yesterday night (23/05/2018) i transfer 2000 rupess from my mobikwik wallet to my mobile number thinking to transfer on my paytm, unfortunately i havent got my money to my paytm account, however from mobikwik wallet balance has been deducted, i dont have idea where my 2000rupees gone, so, please refund this amount into my mobikwik account number,

Invoice summary details
Order number: 56ce2033df825
Invoice date: may 23 2018

Also, i had registered complaint at https://www.mobikwik.com/help, but still didn't get any response.
So kindly help me for refunding my money.
Thank you.

Regards
Arun kumar