Mobikwik — Zip emi harrasment using abusing words by agents


Hi, I have taken loan from MOBIKWIK, And I have failed to pay the emi because of my job is gone in recession I have explained my situation to agents, They are are not listening to me, They are harrassing me and my family, And they are sharing my photo to my contact list and they repeatedly calling to them. They mainly Target the numbers ends with sister, brother, uncle, aunty, father, mother, etc. I really called the customer care and I have explained all the things which I felt bad, They said like no sir this not the correct way to treat our customer, you can mail to official MOBIKWIK Team, I have mailed also to them, I got a reply from mobikwik also, They said like we are sincerely apologise on this issue we take action. But trust me they don't even inform to consider persons who are trying to harrass me with showing screen shots of sisters contacts, They know what they doing, they don't consider our complaints and our situations, their aim is to collect the emi at any cost.I don't know how can they access my contacts without my permission, Intensionly they are doing this. And also one day I got a call from recovery team, they are trained to talk abusing words literally i have shocked by the behaviour of them, And one main thing they also creating fake LAW NOTICE and farwarding to me this is final reminder we have filed a case etc. And fake case reference number to blame. Their aim is what ever it may be we have to recover the amount with in EMI month end. And they are trained for that. I'm really expecting HELP please help me on this situation. Data violation they are doing this not correct thing . So many people facing this issue. Please HELP me out of this. I need time to pay, Last and before last I have suffered so much to pay the emi I really exausted of this harrasment.
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