Mobikwik — ZIP wallet fraudulent activity

hkjha

Nov 30, 2023

Website:

mobikwik zip wallet

I have a received a call on 31 Oct at 11.53 pm with IVR mentioning my account is attempting unauthorized sign in and asked to press an OTP disable to the login. However It is actually an OTP to login to the account. They have paid credit card bill for an amount of approx 59K from my zip wallet. I am unable to get a resolution. I had informed to mobikwik fraudulent mail and the case is also registered with cyber crime and is under process but mobikwik is not responding to my mails, fb posts as well as on twitter.

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Mobikwik customer support has been notified about the posted complaint.