[Resolved]  Homeshop18 — DEFECTIVE SPICE DUAL CORE PHABLET SUPPLIED BY HOME SHOP-18

Address:Solan, Himachal Pradesh

Dear Sir, I purchased one no Spice Dual Core Phablet-Blue vide Order No[protected] dated 05/08/2013 from Home Shop-18. I received the set alongwith the Invoice No TARA196077 dated 07/08/2013 of Tarash Overseas Pvt Ltd, SCO-35, HSIIDC Commercial Complex Kundli, Sonipat-131028(Haryana).With in a month period of receiving the set, it got shut down itself. I immediately informed Home Shop 18 in their customer care number[protected] vide my service request no.19101183d80090 dated 30.08.2013 time 16:39:12 and asked them to replace the set.But they denied for any replacement and they gave me the address of service center ``For Spice Mobility Limited`` Authorised Service Center, Vignesh Services SCO-189-190, Sec-34A, Chandigarh-Punjab, Mobile No-[protected]. I submitted my set their it remain their for about 15days.But they did nothing and it is in the same shut down condition.I reside in Baddi, Himachal Pradesh, during the purchase they told me they have their service center in baddi, then only bought it. Now, I have to go about 35km away for servicing where I get no result.So, kindly do some thing to refund the value of Rs.6499 of my Spice Dual Core Phablet-Blue. Rgds NARI BHAN SINGH HOUSE NO-8, HOUSING BOARD COLONY, PHASE-I, NEAR ESI REGIONAL OFFICE BADDI-173205(H.P.) MOBILE NO-[protected]
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Aug 14, 2020
Complaint marked as Resolved 
Homeshop18 customer support has been notified about the posted complaint.
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Hi Naribhan,

This is to inform you that any issues should be reported within 48 hrs from the time of delivery to process Replacement/Refund.

Kindly visit the service centre along with invoice as product has 1 Year manufacturer warranty and the repair will be done free of cost depending upon the nature of damage.

Regards,
Homeshop18
Dear Sir / Madam
I have purchase Spice -MI 525 mobile form HomeShop18 in December 30, 2013. After one months only it is not working.You ( HomeShop18 ) suggest me go to nearest service center.Service center not response for the past one months. Where should I go?

Product Code[protected]

My Mobile IMEI No-[protected], [protected]

Service Center Address is
Mobile Care
Parihat Comlex, Dakbunglow Crossing, Fraser Road
Patna-1
M-[protected]

with regards
Sanjay Kumar
e-mail-san2k.[protected]@gmail.com
M-[protected]

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