[Resolved]  Homeshop18 / Spice Mi - 502 — REFUND OF MONEY

Address:

Jalandhar, Punjab

DEAR SIR/MADAM, AS PER ADVERTISMENT IN TV OF HOMESHOP18 I PURCHASE A HANDSET ONLINE,ON 9TH I WAS DELIVERED THE HANDSET,ON BEING FOUND THE HANDSET DEFECTIVE I REQUESTED HOMESHOP18 TO PICK AND REFUND MY MONEY ON 11TH,THEY COMMITTED THAT THEY WILL PICK AND REFUND MY MONEY,SINCE THEN I AM REGULARLY IN TOUCH THROUGH EMAILS AND TELEPHONIC CALLS WITH CUSTOMERCARE OF HOMESHOP18 BUT EVERYTIME THEY SAY TO BE PATIENCE BUT THEY ARE NOT PICKING AND NOT REFUNDING MY MONEY,ALTHOUGH 14 DAYS HAS BEEN PASSED BUT THEY ARE SAYING THE SAME WORDS.SO I WOULD REQUEST YOU TO PLEASE INTERVIEN SO THAT THE CORRECTIVE ACTION SHOULD BE TAKEN AGAINST THE COMPANY. MY CONTACT DETAILS ARE AS BELOW NAME-DARPAN WALIA MY CONTACT NUMBER IS [protected]