Karbonn Mobiles — replacement | |||
sir, This is inform you that I have pursed the karbanmoble A25 on date 27.06.2013 from Jhansi at M/s Gyan Electronics sadar bazar jhansi [protected] after next day I have seen that it has thuch problem thaen go M/s Gyan Electronics they said that it will be not replace or not sale return go to services center M/s Gyan Electronics anable to resolve the issue.So i went to the services centre before 7 days Archana Enterprises Contact Person: Vibhu Maheshwari Contact Number: [protected] Service Centre Contact No: Address: 372/A Janki Complex(Basement) Civil Lines,near babulal karkhana -Jhansi Jhansi-284002 they have process for replace the mobile after 4 days i recited the replacement slip for new seelpack moble and sair go to the M/s Gyan Electronics they can replace the mobile. but M/s Gyan electronics not given the seel pack mobile . I am facing the lost of problem.kindly do the needfull. regard ajay [protected] Was this information helpful? | |||
 5 Comments | |||
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i give my handset to service center on 2nd september still its not replaced
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I have bought an karbonn S5 smart phone, after the 8th month, I have got an issue with my mobile, I went to customer care and enquired about my mobile. They told me to change the mother board, i have paid rs2500 for changing the motherboard and the next day i have found my touch is not working properly. i went to customer care center and enquired regarding the touch, they you got the warranty for your mobile.We will replace a new one through it. i have given my mobile there itself and came back, but till now they haven't replaced my touch. When ever i asked about my mobile they tilling they need 10 days time to repair that but till now they dint done any thing.
customer care are also doing fruad and they are not listen and reolve the problem
Last 40 days and more then 7-8 times i write a mail to customer care but they are not resolve my problem and every time they write the same format for reply but not to push to resolve the problem.CAMERA ERROR VOC11
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+91 98 3114 2413 [Delhi]
+91 80 4089 4888 [Bangalore]
+91 88 0089 8828
D-170, Okhla Industrial Area, Phase-1, New Delhi, Delhi, India - 110020
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