[Resolved] MCUPOS — rEGARDING REVERSAL OF AMOUNT Rs.110.00 | |||
I made a recharge on 05march 2013 amounted Rs.110.00 to my Tata Indicom Cell# [protected], my A/C has been debited by the same amount but my phone not got recharged. For this I call thrice in bank for refund but they just ask me to wait for days and days. I called today(12 march 2013) to bank and they told me that the merchant has been succefully got my money and I need to call them for refund, so please help me out as I spend more than Rs30.00 on call for the refund of Rs110.00. And please let me know the status asap to my cell# [protected]. Thanks! Sumit Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Sumit,
We tried to speak to you personally on your number [protected] to understand your concern regarding the recharge. However, we were unable to contact you since the number was not reachable.
We request you to kindly revert us at [protected]@tatadocomo.com with the below mentioned details for better assistance:
Date and Time of Recharge:
Transaction Id:
Amount:
Bank:
Website:
Error Message:
Thanks & Regards,
Customer Service,
TATA DOCOMO.
We tried to speak to you personally on your number [protected] to understand your concern regarding the recharge. However, we were unable to contact you since the number was not reachable.
We request you to kindly revert us at [protected]@tatadocomo.com with the below mentioned details for better assistance:
Date and Time of Recharge:
Transaction Id:
Amount:
Bank:
Website:
Error Message:
Thanks & Regards,
Customer Service,
TATA DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.