[Resolved]  ShopClues — Mobile phone ordered but not delivered also not able to cancel

Address:Mysore, Karnataka

I had ordered a smart phone on ShopClues.com on 15-Jun-13 and paid full amount of Rs 10990. after a week of days later the status said order picked up. Followign is order details
15 Jun 2013, 07:36 PM order no: 4349849 INTEX i5 QUADCORE (QTY:1) Rs.10,990 Processing - Order Picked up Reorder this order

couple of weeks later requested to cancel, as i could not recieve the item.

But i have neither recieved the item, nor my money

Pl. do needfull to get my money back.
Thanks in advance.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Radhakrishna,

We sincerely apologize for the inconvenience caused to you. Due to some technical glitch, there was an unexpected delay in your order. We are arranging the urgent shipment of the same. You will have the updates from us ASAP.


Regards,
ShopClues Support
As already emailed several times, due to delay in the order, please cancel the order and pay me the amount.
As the delay happened, I had bought from other shop, so this mobile is of no use to me.

Request to cancel the order. I have no option found in your website to cancel this order.

once again requesting to cancel this order and pay me the amount.

Regards.
Radhakrishna

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