[Resolved] Xolo A800 — no response

champy000777

from Karnal, Haryana

Address:

Punjab

my name amarjot singh mobile [protected] recently i buy xolo a800 but after 2months my charger stop working and i call customer care to replace it they said we will arrage a pickup for ur charger within 24hrs and its 1month now no one come to pickup charger and i call customer care many times and also mail them many times but no responce also recently when i update my phone my camera changes from 8mp to 5mp and in camera setting the maximum resolution i can select is 5mp they r just making people fool .So I want you all spread this awareness and help our friend and people never buy their product as they dont have any after sale service.

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Complaint marked as Resolved

Verified Support

Sep 23, 2014

Xolo Customer Care's response Dear Mr.Customer Greetings of the Day! Thank you for making us aware with your grievance. This is in reference to your post dated 16.05.2013 and subsequent conversation with you regarding your complaint for your XOLO Smartphone A800. We request you to kindly pay visit to any of our XOLO service provider nearest to you and share the work order number for satisfactory resolution on your complaint. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sudip Banerjee XOLO Care [protected]@xolo.in www.xolo.in