[Resolved]  Redington India Pvt. Ltd. — Non Cooperation in getting my Handset problem resolved

Address:

Chandigarh, Chandigarh

I hand over my HTC Explorer handset to this service centre to get my handset back cover replaced on 31st October 2012. This is limit after 1 Month and 5 Days gone. My handset was submitted to replace back cover of My HTC Explorer handset. Now After this much time service centre called me and said Estimate amount to resolve your issue of Mother board problem is Rs 6000. This is HELL. My issue is of replacing back cover and HTC is detecting Mother board problem this is limit of Dumbness in Technical world.

Earlier they provided an estimate of Rs 1461 to replace my handset back cover. At that time due to some financial reasons I refused to get it replace and said them to give me back as it is.

But later on I told them OK no issue get my Handset back cover replaced and I am ready to pay Rs 1461. They said we have to regenerate the job sheet I said no problem generate it.
Now they are calling me on 5 December 2012 and telling me that Estimate amount to resolve your issue of Mother board problem is Rs 6000.
My issue was of Back cover and they are saying Mother board problem !!!

I have all e-mail conversation that took place between Me and HTC to solve my issue.

If Indian government can provide me any kind of help it would be Really appreciable.

Details are as below:-

Service centre :- Redington India Pvt. Ltd., Sec 20, Chandigarh
Contact number:- [protected]
My Ticket number is :- 12INA[protected]
Job No:- IXC[protected]
SNo:- ht1a1vn05886

My contact number:- [protected]

Now I want to file Defamation case against them for compensation of my Time loss and my Frustration.

Please look at my problem as soon as possible.