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Redington India Complaints & Reviews

2.7
Updated: Oct 9, 2023
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27
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Redington India reviews & complaints(50)

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A
AravindSekar
from Chennai, Tamil Nadu
Oct 9, 2023
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Address: NO.2/367, SS KOVIL STREET, Mugalivakkam, Chennai - 600125

I have done all the diagnostic method with Google support. There was still an issue with the device. They have suggested me to replace the device with Redington.

Here the details for replacement of device,
Case ID:[protected]
Case Date:[protected]
Serial Number / Model: 1709LZAF9B2775 / Pixel Buds A-Series, Clearly White
Point of Purchase: Flipkart

Kindly make the replacement as soon as possible
Redington India customer support has been notified about the posted complaint.
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    D
    Danasudan
    from Chennai, Tamil Nadu
    Jul 6, 2023
    Oct 16, 2023
    This thread was updated on Oct 16, 2023
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    Google Pixel Buds Pro - Replacement Claim Delay

    Address: Redington (India) Limited SPL Guindy House, 95 Anna Salai, Guindy Chennai Chennai District Tamil Nadu India 600032
    Website: redingtonindia.com

    Hi,

    I had purchased a Pixel Buds Pro from Flipkart on 15.04.2023. Since then, the battery life of the charging case is abnormal and doesn't last even for two charges, After reporting the issue to the Google Support, they offered to replace my Pixel Buds Pro through their Indian distributor Redington. I was told Redington would contact me regarding the replacement status, but its been THREE MONTHS, yet no word of contact from...
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    S
    shreedhar.sharat
    from Bengaluru, Karnataka
    May 29, 2023
    Oct 3, 2023
    This thread was updated on Oct 3, 2023
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    Hi,

    I had purchased a Pixel Buds Pro from Flipkart on Jan 15th 2023.
    I noticed an issue with the Charging Case not holding the charge for long and would discharge in a day or two. After troubleshooting through Google Forums, I reached out to Google support who deemed the unit needed to be replaced.
    The Support executive from Google mentioned that the device needed to be replaced and someone from Redington would reach out.
    Its been 2 weeks and no one from Redington has reached out to me so far.
    The Google Support CASE ID is[protected]
    Redington India customer support has been notified about the posted complaint.
    I'm facing the same issue. It's been a week since google has confirmed a replacement. Didn't get a revert from Redington. Was your issue resolved? If yes, then how long did it take and was there any replacement charges involved?
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      H
      Hendry Christopher
      Jan 15, 2023
      Oct 3, 2023
      This thread was updated on Oct 3, 2023
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      No call from Redington for pixel buds A series replacement . Google already confirmed My replacement.
      Redington India customer support has been notified about the posted complaint.
      I'm facing the same issue. It's been a week since google has confirmed a replacement. Didn't get a revert from Redington. Was your issue resolved? If yes, then how long did it take and was there any replacement charges involved?
      I'm facing the same issue. It's been a week since google has confirmed a replacement. Didn't get a revert from Redington. Was your issue resolved? If yes, then how long did it take and was there any replacement charges involved?
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        A
        Apurva95
        from Varanasi, Uttar Pradesh
        Oct 19, 2022
        Oct 3, 2023
        This thread was updated on Oct 3, 2023
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        Faulty Google Pixel buds Pro: Case ID [6-4005000032941]

        Dear Team
        I had purchased Google pixel buds pro from Flipkart and after 3 days of receipt the left earbud stopped working. Case ID [[protected]] for reference.
        After contacting the Google support team, they tried troubleshooting which was of no use and they acknowledged the issue. They said that the earbuds will be replaced in warranty and the Redington team will contact me for replacement the product. But nobody from the...
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        P
        Prasanna Venkatesh M B
        Sep 7, 2022
        Oct 3, 2023
        This thread was updated on Oct 3, 2023
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        No call from Redington for pixel buds A series replacement . Google already confirmed My replacement.
        My contact number is: [protected]
        Redington India customer support has been notified about the posted complaint.
        I'm facing the same issue. It's been a week since google has confirmed a replacement. Didn't get a revert from Redington. Was your issue resolved? If yes, then how long did it take and was there any replacement charges involved?
        I'm facing the same issue. It's been a week since google has confirmed a replacement. Didn't get a revert from Redington. Was your issue resolved? If yes, then how long did it take and was there any replacement charges involved?
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          M
          Mayur Jamwal
          Aug 29, 2022
          Oct 3, 2023
          This thread was updated on Oct 3, 2023
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          I bought a new pair of google pixel buds A series and they turned out to be defective ones. I contacted the google support and they said that my pixel buds will be replaced as soon as possible. They sent my case to the Redington team and I was told that they will contact me but the there is no response from redington team. I am facing so much problem because of them. This is not acceptable
          Redington India customer support has been notified about the posted complaint.
          Same issue here. Is it resolved for you ?
          Mayur Jamwal's [Complaint's author] reply, Sep 2, 2022
          No mate. What about you how long has it been?
          I'm facing the same issue. It's been a week since google has confirmed a replacement. Didn't get a revert from Redington. Was your issue resolved? If yes, then how long did it take and was there any replacement charges involved?
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            9
            9351768112
            from Jaipur, Rajasthan
            Jun 22, 2022
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            Address: [email protected]

            Please provide the duplicate bill of my I phone 11 details attached
            Description IPHONE 11 PURPLE 128GB-HIN
            Model IPHONE 11 ROW 128GB PURPLE
            IMEI Number [protected]
            IMEI2 Number [protected]
            MEID Number [protected]
            Serial Number DNPCT572N73J
            Purchased date August 2020
            Redington India customer support has been notified about the posted complaint.
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              R
              Rehith B
              Mar 25, 2022
              Oct 3, 2023
              This thread was updated on Oct 3, 2023
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              Google has given repacement permission for my google pixel buds A and they told that some one will call from Redington for uyour replacement process but still yet no one contacted me.
              Redington India customer support has been notified about the posted complaint.
              I'm facing the same issue. It's been a week since google has confirmed a replacement. Didn't get a revert from Redington. Was your issue resolved? If yes, then how long did it take and was there any replacement charges involved?
              I'm facing the same issue. It's been a week since google has confirmed a replacement. Didn't get a revert from Redington. Was your issue resolved? If yes, then how long did it take and was there any replacement charges involved?
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                K
                Kashish Mangi
                Mar 24, 2022
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                I bought new google pixel buds A series and i got the defective ones. I contacted to google support and they said that you pixel buds will be replaced ASAP. They sent my file to the Redington team and i was told that the redington team will contact me but the tere is no response from redington team and i am facing so much problem because of them.
                My contact number is : [protected]
                Redington India customer support has been notified about the posted complaint.
                hi bro I have same issue is it solved for you
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                  A
                  Abhishek singh1995
                  from Mumbai, Maharashtra
                  Feb 7, 2022
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                  Showing low density memo in my account, I am unable to do any transaction . I have visited branch for the same they have mailed to technical team still it is not resolved . I unable to use UPI also . It is pending for long time kindly help
                  Redington India customer support has been notified about the posted complaint.
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                    R
                    Rajesh kumar Ethirajan
                    from Mumbai, Maharashtra
                    Dec 2, 2021
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                    Redington India is not contacting me for the replacement of Google Nest Hub. Google approved the replacement

                    below email for reference,

                    Hello Rajesh,
                    Thanks for reaching out to the Google Nest Customer Care Team.

                    I'm sorry to hear you are experiencing an issue with your Google Home speaker. This is to confirm that we have attempted all troubleshooting steps and determined the device needs to be replaced. As we discussed on the phone, we will be providing your contact information to Redington and one of their employees will reach out to you in order to continue the replacement process.

                    Please wait until Redington has contacted you before taking any next steps. We will update you as soon as we get feedback from our Specialist.

                    For your reference your case number is[protected]. If you need more help, you can contact us again and reference this case number or reply to this email to reopen your case.
                    Redington India customer support has been notified about the posted complaint.
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                      G
                      Ganesh1693
                      Nov 26, 2021
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                      Redington India is not contacting me for the replacement of Google Nest Hub. It's been more than a month since Google approved the replacement.

                      Case ID:[protected]

                      Case Date: October 24, 2021

                      Serial Number / Model: 97202AA2C28H

                      Point of Purchase: Flipkart
                      Redington India customer support has been notified about the posted complaint.
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                        G
                        Gowtham Palani
                        Jul 21, 2021
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                        Respected Sir/Madam

                        I would like to introduce myself that I am P. Gowtham, a hearing and speech impaired person and my wife R. Mageswari, is also such a person. We were married and settled in Chennai. A few months ago, my wife had lent a total amount of Rs.9, 000/- by way of transfer through phonepe UPI to one of her friends, namely Vijay Ananth.C on various occasions. Incidentally, He is also such a person. Presently, he is working in Redington India Pvt. Ltd, Trichy.
                        .
                        Nowadays, in spite of my repeated humbled requests to him to return that money without bearing interest charge, an amount of 1000/- was transferred back. Remaining amounts to yet to receive from him. There is no assurance from him and his family members. I am feeling not only disappointment but also hardship in my mind and facing my mental agony.


                        With regards

                        P. Gowtham.
                        Redington India customer support has been notified about the posted complaint.
                        Jul 21, 2021
                        Updated by Gowtham Palani
                        Vijay ananth. C's phone no.[protected]

                        Whatsapp conversion with him
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                          A
                          Anmolraj8055
                          Jul 9, 2021
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                          Address: Masaurhi - 804452 , bihar (india)

                          Redington is not contacting me for the replacement of Google Nest Mini which was already approved by google nest...

                          Case ID:[protected]

                          Case Date: June 17, 2021

                          Serial Number / Model: 9A14105AP0VSCM

                          Point of Purchase: Flipkart
                          Redington India customer support has been notified about the posted complaint.
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                            S
                            sunilRaiNCR
                            Nov 12, 2020
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                            Address: Arihant Arden,Bisrakh,Sector-1, Apartment No.K503,Tower-K, 5th Floor

                            Redington is not contacting me for the replacement of Google Nest Mini which was already approved by google nest
                            Details:
                            Case ID:[protected]

                            Case Date:11/9/2020

                            Serial Number / Model: 9C10105AO5N9L7

                            Point of Purchase: Flipkart
                            Your Name: Sunil Kumar Rai

                            Address: Apartment No: K-503, Tower K, 5TH
                            FLOOR, GREATER NOIDA
                            EXTENSION, Arihant Arden, Bisrakh,
                            Sector-1.
                            GREATER NOIDA 201306 Uttar
                            Pradesh
                            Contact Phone Number: +91 - [protected]

                            Order ID: OD[protected]

                            Google Nest Mini (2nd Gen)
                            Warranty: 1 Year Manufacturing Warranty
                            1. [IMEI/Serial No: 9C10105AP5N9L7 ]
                            Redington India customer support has been notified about the posted complaint.
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                              M
                              Manoranjan138
                              Oct 2, 2020
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                              Address: DERA,INFRONT OF WATER TANK

                              I buy a google home mini. But it didn't work so when i connected with google care they said they refered the case to Redington for replace it.
                              +1 photos
                              Redington India customer support has been notified about the posted complaint.
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                                P
                                Pramit.pkm
                                from Delhi, Delhi
                                Oct 21, 2019
                                Oct 3, 2023
                                This thread was updated on Oct 3, 2023
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                                Address: M/S Redington India limited, 95, Mount Road Guindy, Chennai - 600032, Chennai, Tamil Nadu, 600032

                                I have visited service center to replace defective smart speaker from google for replacement. The service center is 50kms away. Upon reaching there, i was told to hand over the device and i can go back home as replacement device was not in stock, and will be sent via courier, once available, with written acknowledgement for same. It has been more than one month. Neither google nor their service center has provided me any resolution, replacement or refund. I bought a device and i dont even have the device.
                                +1 photos
                                Redington India customer support has been notified about the posted complaint.
                                I bought new google pixel buds A series and i got the defective ones. I contacted to google support and they said that you pixel buds will be replaced ASAP. They sent my file to the Redington team and i was told that the redington team will contact me but the tere is no response from redington team and i am facing so much problem because of them.
                                My contact number is : [protected]
                                Rehith B's reply, Mar 25, 2022
                                hi bro same problem is it solved for you
                                I'm facing the same issue. It's been a week since google has confirmed a replacement. Didn't get a revert from Redington. Was your issue resolved? If yes, then how long did it take and was there any replacement charges involved?
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                                  from Noida, Uttar Pradesh
                                  Apr 29, 2019
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                                  Address: Plot No. 10, 11 Prius Heights Sec 125 Noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

                                  Hi,
                                  We had purchased product bluetooth jabra talk 15 2 month ago from amazon side so that is not working. I discussed with jabra team on call they suggest me it's battery has been dead it will replace but jabra team not yet any response after one month.

                                  Please look this matter on priority basis, i am so tired multiple times called jabra team but no positive response jabra team side.
                                  +1 photos
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                                    D
                                    Debabrata Satpathy
                                    from Egra, West Bengal
                                    Dec 10, 2018
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                                    The printer machine of the computer has been handed over within warrantee period to your authorised dealer at redington (India) limited, hp authorised service centre, 1st floor, ashok nagar, station road, tantiagaria, midnapur town, paschim medinipur 712101 (Email. [protected]@redignton.com.in) on 29/08/2014 under their acknowledgement receipt/token no.698 dated 29/8/2014 for repairing and servicing (Xerox print attached). However, due to some reasons or the other, the printer has not been returned to the undersigned.
                                    However, on taking up the matter, the under secretary, govt. Of india, ministry of consumer affairs, food & public distribution, dett, of consumer affairs, krishi bhawan, new delhi has asked redington (India) ltd spl, guindy house, 95, anna salai guindy, chennai-600032, [protected] with copy of midnapur authorised servicing centre, to return the said printer/machine to the undersigned vide memo dated 6th june, 2018 (Copy enclosed).
                                    Since the printer/machine in question has not yet been handed over to the undersigned, neither their midnapur authorised centre could be located on the above address, i am compelled to lodge the complain to get back my printer/machine.
                                    Kindly look into this and arrange to return the printer duly repaired and serviced to the undersigned at the following address:
                                    Debabrata satpathy, at:raghunathpur (Behind text print) p. O. Jhargam (721507), dist. Paschim medinipur. W. B.
                                    +2 photos
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