[Resolved]  Reliance 3g Gsm — bought sim 3 days ago. has not started yet

Address:Mumbai City, Maharashtra

i bought a reliance 3g gsm sim 3 days back , my phone number being [protected] and till now the sim has not started working. the shopkeeper in matunga - mumbai - SHRI GANESH ENTERPRISES. near matunga station told me it would take 3 days before sim starts. now he tells me it will take another 3 days. In these 3 days i have missed several important calls. I called reliance customer care and they tell me the system is down. I want my money back and also a compensation.

SOUMYA SAXENA
soumya.[protected]@gmail.com
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Aug 8, 2021
Complaint marked as Resolved 
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Reliance — Reliance GSM Number Not Started

I transferred my number ([protected]) from vodafone to reliance gsm, but reliance company haven't started my incoming/outgoing for last 6 days. when i called to cutomer care they simply say that your document is not received and deposit your document in reliance web world, when i went to reliance wen world Rohini sec 7, they said that my document with CAF has been submitted and no need to submit it again.

I have called many times to customer care, but they only say that we cann't help you in this matter.

so after waiting for many days i again took a new numner of vodafone & forgot about my old number.

i recommend everybody to not think to go for reliance at any cost.
now since i dont have a number, to contact me.. this is my other number - [protected] - caller name savio on who's name the sim has been taken.
Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare
Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

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