Tata DoCoMo 3G — TATA DOCOMO 3G UNLIMITED RS 250

bhasgowda

from Mumbai, Maharashtra

Address:

Bangalore, Karnataka

I NEVER SEEN SUCH A WORST CUSTOMER SERVICE OF TATA DOCOMO IN THE WORLD JUST RIPPOFF THE CUSTOMER I THINK TRIA SHOULD LOOK INTO THE MATTER

THEY OFFER US PREPAID 3G UNLIMITED WITH TALK TIME I MADE A PAYMENT ON INTERNET WITH RESPECT TO THE ADV BY CHOOSING THE PLAN PAID RS 250 THEY SEND THE VERIFICATION CODE TO MY MOBILE TO ENTER ON THE WEBPAGE AFTER ENTERING CODE IT STOP WORKING NOTHING HAPPENED TRIED FIVE TIMES GIVE IT UP NEXT SENT MESSAGE 3GL TO 53333 THEY SENT BACK MESSAGE
"REGRET PLEASE TRY AFTER SOMETIME CALL FOR HELP 121 " WHEN I TRY 121 FOR 10 TIMES NO RESPONSE

WHERE SHOULD WE GO ? IT IS RIPP OFF OR TRY TO CHEAT CONSUMERS WE REALLY NEED HELP FROM TRIA OR STOP THE SERVICE

REGARDS
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Comments

swee2th

from Bengaluru, Karnataka

Please go through the brochure/bills/receipts for any terms and conditions.You can send them a legal notice stating your grievance and for the refund. You have a very prima facie case against the Company. They will certainly start responding to you immediately. I am a lawyer. Please do not hesitate to call me.
Satish
Cell No.:- [protected]

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Satish,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO