[Resolved] TataDoCoMo / GSM Postpaid — False commitment by sales executive

nitin sihare

from Korba, Chhattisgarh

Address:	Shop No. 5, Near Khadim Showroom Gol Bazar, Bilaspur, 462021, India, Bilaspur, Chhattisgarh
Website:	tatadocomo.com

As before taking the connection i have told about the network problem they promised me to solve the problem with in 15 days after taking the service.
But after taking connection on 13/03/2013 till now problem is not solved by there end. I have payed the bill in time but the second bill is not payed be me in time because they are not solving my problem & I have contact them but the reply me properly
therefore i didn't the bill they stopped my services & charged me the penalty.

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Aug 14, 2020

Complaint marked as Resolved

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Comments

neo10101

Tata Docomo — False Commitment for complaint

Ref,
Docomo Complain no: NWK[protected]
Docomo no: [protected]

This is rewarding my complain for TaTa Docomo Voice mail Service, I've raised complain for the same with above complain no on 15th Jun, but till the date I didn't get any proper resolution for my complain.
I've drop lots of mails to "Nodal.[protected]@tatadocomo.com and [protected]@tatadocomo.com and also called many time to customer care number, but they are not taking it seriously. For this complain they've also gave me lots of false commitments like your service will be work fine within 2 day. This all was ran till 20 days but after 20 days i didn't any single call from Tata Docomo and they also not resolve my problem.
I hope I'll get better resolution from you.
If you want to talk regarding this you can call me on [protected],[protected]