Modi Hyundai — Regarding services

Address:Modi House 1, Eastern Express Hwy, opp. LIC Bldg., Naupada, Bhakti Mandir, Louis Wadi, Thane West, Thane, Maharashtra 400602

I have receiced worst service from Modi hyndai thane showroom. On 25th of feb 2021 I have got the delivery of my car from your showroom of Grand i10 Nios model. Even after doing 15 days prior booking seat covers were not ready at the time of delivery. Its been 15 days still awaiting for the seat cover. Already you charge thrice for the accessories which i get at very cheap rates if I do it from car decor that too with good quality and 3 yeara warranty. Your company gives only 2 years warranty and using cheap materials. I am very disappointed with hyundai services. Also I was given a choice for number plate from your end from which i chose 1 and paid for it. Later i get to know the number that i chose was not available and i was asked to chose other number and pay higher amount. Rediculous this showroom was. I will never ever recommend it to anyone for sure. I would rather go for maruti then hyundai. Worst service i ever got. It hardly takes 1 day to make seat cover and do the fitting part. Your showroom has taken 2 weeks already and they still delaying it. I think they fitting diamonds in it. Accessories person name is varsha and sales person is vinita. I hope action would be taken.
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Modi Hyundai customer support has been notified about the posted complaint.
Verified Support
Mar 10, 2021
Modi Hyundai Customer Care's response
Respected Sir,
Will sure look in to these and our Sevior person from Hyundai Thane Showroom will get back to you and will look in to the issue and take necessary step to improve it better.

you write mail to
[protected]@modihyundai.com
General Manager

Regards
Hemant S Dandekar
Group IT Head

Regards
Hemant S Dandekar
Mar 20, 2021
Updated by purva jiwani
I have still not received my number plate from your showroom. If you are not able to give proper service to your customers then please ahut down your showroom. Please dont waste your customer's time and money. We are spending lakhs of rupees not to get your pathetic service. It doesn't make any sense complaining here. Nobody is going to take any action. You people don't even care about after services. Once your car is sold you don't care about the after service
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    Modi Hyundai Phone
    +91 22 6761 6161
    +91 22 6761 1111 [Thane (Workshop)]
    Modi Hyundai Address
    Plot No.223, Ground Floor, Modi House, Naupada, Eastern Express Highway, Thane, Maharashtra, India - 400602
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