Mohd. Firoz — reverse charge

Address:	HOUSE NO. A-197, KRISHNA BASTI, AMAR PURI, PAHAR GANJ, NEW DELHI, New Delhi, Delhi, 110055
Website:	[email protected]

Hello sbi,
My name is mohd. Firoz & i'm saving account coustmour.
I booked railway ticket on 29 december 2019 through phonepe app amount is 1965.40 & utr:[protected].
But unfortunately any reason this ticket is cancelled on 30 december 2019 and refund amount is rs: 1865.
But now today yet not credit in my account this amount.
Why plz tell me.