Claimed

Mondelez India Foods / Cadbury India Complaints & Reviews

2.8
Last updated Mar 22, 2024
Complaints 1679
Resolved
848
Unresolved
831
Quick Links
Statistics
Share
Contacts

File a complaint to Mondelez India Foods / Cadbury India

Having problems with Mondelez India Foods / Cadbury India?

File a complaint and get it resolved by Mondelez India Foods / Cadbury India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Mondelez India Foods / Cadbury India
Customer Service Contacts

Mondelez India Foods / Cadbury India Phone Numbers

Mobile
1800227080
290
143

Mondelez India Foods / Cadbury India Website

Mondelez India Foods / Cadbury India Head Office Address

Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

Mondelez India Foods / Cadbury India reviews & complaints page 49

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
Talismantic
from Sarka Ghat, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

silk oreo smelly oil

Address:Bilaspur, Himachal Pradesh, 174001

I bought Oreo . As it was melted I kept it in fridge and as I took it out to eat there was an oil drenched to it and it was smelling . So I would like to know what is this or else I am gonna take it to my uncle as he is food inspector. Because eating it or even buying it is unhealthy some what. We don't expect it from a company like Cadbury . Being a big multinational such an error during making a chocolate that is as big as Oreo. Could be...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
msingh_pta
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst quality

Address:147001

I bought Cadbury Temptation (Rs 90 pack) from my nearest general store on July 8th, 2018. It's packaging date is Dec. 2017 with best before 9 months. So it is not expired yet but when I unwrapped it to eat, I got shocked. I'm attaching the photos, I captured, to show you. I contacted the company 3 times about this via email and sent clicks of the product. It has been more than 20 days, but nothing yet. WTF!...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
parivash shaikh
from Darbhanga, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dairy milk rupee 10

The cadbury dairy milk that i and recently was gritty to be specific it was not smooth with i started chewing it.. It had solid particle coming up to the taste plus the texture to the chocolate was also not up-to the mark like it used to be previously the dairy milk was very specific about the texture as well as the taste of it but to be honest it has degraded it's quality and i'm very sorry to say so you should really look after your products...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Abhishek A. Gupta
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cadbury dairy milk silk oreo - foul oily smell : (

Address:122001

I have been consuming cadbury's products for long. Their crackle chocolate is one of my favorites.
I have tried silk also and its good but not as good as crackle.
In the month of feb. 2018 i was gifted four silk oreo chocolates which was purchased from somewhere near my local area. The manufacturing date on the product is may 2017 so i had more than 100 days to consume the chocolates before it gets expired. The chocolates were...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
saransh A.
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

oreo sandwich biscuit

Recently i bought three packets of Oreo Sandwhich biscuit for self-consumption. When opened the packs, i saw that the cream of the biscuits were having fungus in it.

In fact, all the case was with all the three packets.

I am really dissatified with the quality and sad that such a big company like Cadbury and Mondelez will offer such low quality things.

I immediately want my money and new biscuit...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Z
Zil S
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

roasted almond chocolate

Address:Mumbai City, Maharashtra, 400004
Website:in.mondelezinternational.com/contact-us

Roasted Almond Chocolate

There was a worm inside the chocolate. I ate some of the contents before spotting the worm. I have a video of the worm arising inside the chocolate bar. It is well within the expired date of consumption. 6 months clear. While I am very concerned about my health, I also wish to make it amply clear that if no response is received by your company within 7 days, I will be proceeding with a consumer court...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Muskanjain26
from Kota, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refrigerator provided by company is not working

We are retail store selling Cadbury chocolates but the refrigerator provided by company is not working at all. Inspite of complaining the company is not responding . Even the person who came by calling on toll free no. didn't mend it properly. Hope to get respond soon. We are suffering from past 4 months. Chocolates are getting melt due to high temperatures....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
G
Gramodaya
from Kangayam, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

visi cooler is not working properly

Dear Sir/Mam, Am Mugunthan from Thanjavur, Tamil Nadu. Am an retailer for Cadbury's... Having an issue in visi cooler and it's not working properly from June onwards.lots of customer enquiry Cadbury chocolates, due this problem i can't buy chocolate for sales. Complaint to distributer PMM marketing salesman and office for past one month. No proper response from them. Kindly change the visi cooler or take necessary steps for it...
Mugunthanbr...
+1 photos
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
L
lidwin crasta
from Mumbai, Maharashtra
Report
Copy

plastic part inside chocolate

While I have relished eating Cadbury chocolate for the past 31 years, it is frightening to find plastic part inside Dairy Milk Fruit and Nut chocolate.

Attaching photos for your reference and further action.

I have lost my faith after this horrifying experience and would abstain from eating Cadbury and propose the same to my near and dear ones....
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gsohit
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complain no.18060520083/334984

Address:Deoria, Uttar Pradesh, 263145

I am living in Rudrapur Uttarakhand my shop name is Nalin kumar rohit kumar, Complaint no.:[protected]. .
From three or four month i am very harsh from your services regarding visi cooler they cannot Repair. The visi from about two months voltas company service man tell me that the visi compart has to change but still no services man visiting to our shop.
[protected][protected][protected][protected][protected][protected]------br...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
M
Monisha Devnani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cadbury dairy milk chocolate rs 5/- variant.

Address:Mumbai City, Maharashtra, 400056

Dear Sir we have been regularly buying Cadbury dairy milk chocolate ( Rs 5/-) from the provision store near our office. The chocolate comes in a super packing and inside the chocolate looks like it is very old and looks corroded !!! It looks expired or it has been wet and has fungus like things on it !! It is really shocking that such a huge brand sells cheap stuff like this !!! I’m going to put this on social media and make people aware...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
akshayns07
from Madurai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irregular distribution and supply of cadbury products

Address:600078

Hello,
I, mr. N. K. Suresh, am a proprietor of a provisional stores in k. K. Nagar, chennai. My business firm's is biji shoppee. I am a regular customer of cadbury products. Few days back our cadburys agency got changed to mondelez india. At the beginning they delivered the chocolates as well as other cadburys products. As soon as we finished the payment of the products they have undertaken order of cadburys products 1 month back....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Siddhant Toor
from Mainpuri, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cadbury gift hamper

Address:New Delhi, Delhi, 110052
Website:cadburyindia

I got a message that was from cadbury india in which it was written if you do a survey you would get a gift hamper from cadbury india. At the end of the survey it said me to whatsapp that message to 15 ppl and i also did that but after that he retold me to do it again and it was not moving forward from that webpage. It is veru unsatisfactory from your side and is not acceptable from such a big company i would like you to give me my hamper...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Komal Nathani
from Satrikh, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cadbury dairy milk silk chocolates

I bought 3 dairy milk silk worth 65 before 2 days on 27-06-18 from local retailer and today on 29-06-18 My 4 year son tore the pack and start eating it he ate half of the chocolate but what I saw there was worms in chocolates
I m literally scared wen did I need to rush to doctor it could be very dangerous for him..I will spread the picture of half eaten chocolate by my son on social media would tell everyone dnt buy such rubbish product...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
dipti naik
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint regarding quality of cadbury chocolates

Hi
We are a regular customer of cadbury products.
Regret to inform you that for the first time we had a very unpleasant experience.

Recently we bought a 'cadbury celebrations' pack, to our surprise when we unwrapped both the dairy milk and 5-star chocolates, the milk chocolate inside had a very brittle texture and the 5-star had holes in it, hence couldn't be consumed.
The product that we got was a complete...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
ashapura provision stores
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

company is not providing me the chocolate fridge i am a retailer from 2 years my selling is awesome

Address:401107

Dear sir
Shop name : ashapura provision stores
I am from mira road and my wholesaler is akash marketing mira road
Sir i am purchasing cadbury from 2 years and my selling is very fast
But this wholsaler is not providing the fridge to me
He has taken the request but not proceding it further
Sir please reply beacuse now the water is going over head
So please help
Or we will stop selling...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Srinivas Marry
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fungus in cadbury dairy milk silk

Address:Mumbai City, Maharashtra, 400018

Hi, yesterday (21st june’ 2018) bought two cadbury dairy milk silk from local store in mumbai and when i teared the wrap, found that chocolate is in white colour powder type. Then i opened second one, the same found in other chocolate too. Also, attaching the photographs for your information. It can be harmful and may cause any illness.

Kindly revert on this grievance or else have to go with further course of action.
br...
+3 photos
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
S
Sharad Pagar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating by cadbury perk - one piece is missing in packet

Address:Mumbai City, Maharashtra, 400013
Website:www.consumercomplaints.in/new_complaint

I have bought this cadbury from a reputed medical (Evershine) in vasai,

Complaint description - one piece is missing a packet in perk cadbury (Expected pieces is 2). This happens many times but i am sharing the description of single incident.

Prdouct details for analysis -
- code m71230 s, pkd - 12/17 a 4, mrp 5 rs.

Kindly see photogrpahs for details description.
Expectation - details...
+3 photos
+1 videos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
B
Bilstin
from Kannur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

monster in monster gems

Address:682021

Worst experience with cardbury monster gems. The photo explains all.

We had found worms in the chocolates bought for children. This was bought from kalyan hyper market.

Few of the chocolates were also consumed by the children too. This is absolutely not acceptable as it affects the health of children and that too from a reputed mnc.

With this experience i will be never again opting for a cardbury...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bwricheek
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

eroded cadbury gems

Address:700092

While eating cadbury monster gems (Images attached) suddenly, i found a choco candy which was damaged, eroded and danked, presumably infected by fungus. This is too much annoying for a consumer regarding his/her health issue. The respective images are attached herewith. Kindly do the needful to sustain product quality in order to maintain one's health okay....
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy